How long does shipping take?

Most orders ship same day. All orders ship within 1 business day of being placed. Once shipped, domestic delivery typically takes 2–5 business days depending on your location.

Do you ship internationally?

Currently we ship within the United States only. International shipping may be available in the future.

What payment methods do you accept?

We accept all major credit and debit cards including Visa, Mastercard, American Express, and Discover.

What does “for research use only” mean?

All compounds sold by Haven Labs LLC are intended strictly for laboratory and in-vitro research purposes. They are not intended for human or animal consumption, and are not drugs, supplements, or medical treatments.

How do I know your products are pure?

Every product Haven carries comes with a recent third-party certificate of analysis (COA) verifying purity. You can find the COA directly on each product page before you place an order.

How should I store my peptides?

Lyophilized peptides should be stored in a cool, dry place away from direct light. For long-term storage, refrigeration or freezing is recommended. Refer to each product’s documentation for specific storage guidelines.

What is your return policy?

We stand behind every product we carry. All sales are final, but if something arrives damaged, incorrect, or you have a concern about your order, reach out to us within 48 hours and we’ll take care of you.

How do I contact Haven?

You can reach us at support@havenlabs.io. We typically respond within 1 business day.